Healthcare professionals are laser-focused on improving patient outcomes, but many still depend on disparate, legacy systems including electronic health record (EHR) and lab systems and imaging applications. As they toggle between screens searching for the right information, providers lose precious face time with patients and struggle to meet patients’ expectations for personalization, engagement, and convenience.
In this guide, you’ll learn how a customer relationship management (CRM) platform can help you achieve a 360-degree view of the patient and meet their expectations. Once seen exclusively as a solution for sales teams, Salesforce reimagined as a healthcare CRM seamlessly connects systems of record and improves visibility into the entire health journey, enabling personalized.
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