As enterprises navigate the rapidly shifting currents of COVID-19’s impact on local, regional, national and world economies, the duty of care to protect employees’ safety has to be the top priority within each company’s leadership team. The dynamic tension that exists between this duty of care to employees and the obligation to perform for shareholders puts HR leaders and the entire executive suite in a challenging but crucial position: They need to keep apprised of every change in the unfolding COVID-19 story as it happens anywhere in the world the company has business concerns so they can respond immediately and appropriately.
enterprises need to attend to both concurrently, so operational equilibrium is the intricate orchestration of numerous fluid mission-critical actions:
- Monitoring a steady stream of real-time information on the everchanging pandemic landscape
- Developing and executing business plans that reflect current information
- Providing relevant updates, customized on a local level, to employees, partners, suppliers and customers to keep people safe
- Safeguarding employee privacy as individuals meet their job responsibilities while avoiding exposure to the pandemic
- Pivoting quickly as internal or external circumstances change and new information becomes available
- Watching out for other potential threats to people and operations, including extreme weather, natural disasters, and social unrest, among other risks
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