Digital transformation is a prevalent term in the distribution industry and for small and medium businesses, it can be a challenge to interpret what it means and understand its business implications. Our definition of digital transformation is the integration of technology into all areas of a business, fundamentally changing how you operate and deliver value to your customers. It involves an increased use of technology to improve the experience of your organization’s employees, customers, suppliers, partners and stakeholders.
ERP technology is the first investment that distributors need to make as they embark on their digital transformation journey. ERP becomes the foundation of your digital transformation by allowing all your departments including marketing, sales, procurement, inventory management, warehousing and finance to work off one system.
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