As the world returns to ‘business as usual,’ SafetyCulture research reveals that consumers remain cautious. Almost half (49%) of respondents say they are unlikely to visit a venue that has had a COVID outbreak. A further 60% are concerned others won’t respect COVID-safe practices.
Now more than ever, safety is the number one priority for those in hospitality. Service on its own is no longer enough and leading hospitality figures, from 5-star establishments like Nobu to fast-food chains like Chipotle, are reinventing what it means to plate up safety.
Download this report and revamp your operations strategy with emerging industry trends, including:
- Elevating experiences with five-star safety initiatives
- Mitigating with the wet floor sign approach
- Leading with human-centered contactless experiences
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