Vying for customers in the ever-changing distribution industry has made it more important than ever for businesses to differentiate themselves from the competition. An effective way to do this is by offering value-added services, but, like all new business ventures, this must be done strategically. Read this white paper to learn three steps you can take to develop your strategy.
In a recent research report, McKinsey and Company stated that “digital giants like Amazon Business consider how much they can improve customer experience with their current capabilities and infrastructure” when deciding to enter an industry.
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