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Scheduling Your Manufacturing Workforce: Advantages of Digital Technologies in Improving Business Outcomes

Scheduling Your Manufacturing Workforce: Advantages of Digital Technologies in Improving Business Outcomes

In this age of technological advancements, employees have remained a critical resource in the manufacturing space. But effective labor scheduling—aligning staffing to meet the demands of the business—is often overlooked. And when the right balance of labor to production schedules is achieved, it becomes difficult to maintain due to changes in material availability, employee availability [...]

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The Next-Generation Contact Center

The Next-Generation Contact Center

Beyond a shift in reimbursement models from fee for service to pay for performance, there is little consensus on what constitutes value in healthcare. Furthermore, value means different things to different healthcare stakeholders. For leadership, value revolves around certain metrics and deliverables (e.g., impacting the bottom line, reducing total cost of ownership, and meeting performance [...]

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360 Degrees of Healthcare

360 Degrees of Healthcare

Healthcare professionals are laser-focused on improving patient outcomes, but many still depend on disparate, legacy systems including electronic health record (EHR) and lab systems and imaging applications. As they toggle between screens searching for the right information, providers lose precious face time with patients and struggle to meet patients’ expectations for personalization, engagement, and convenience. [...]

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