Aragon Research releases its fifth Aragon Research Globe™ for Digital Transaction Management (DTM), a market that has enabled paperless transactions during the COVID era. The DTM Globe examines 21 major providers who are helping to digitize both customer and employee transactions.
COVID produced significant pressure on enterprises to accelerate their digital transformation plans. Further, the pandemic has created a situation in which paper can no longer be relied upon as a safe medium. The combination of the need to be fully digital and the need to eliminate paper has put digital transaction management at the top of best practices for remote work. It simply helps people get work done faster and conclude agreements quicker.
While DTM providers saw significant revenue growth in 2020 due to COVID, paper processes are still a significant part of daily business. Even this year, as the DTM market continued to expand, paper processes are still being migrated to basic DTM (eSignature). This 2021 Aragon Research Globe evaluates 21 major DTM providers.
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