Research Resources – Whitepapers

One of the chief benefits of digitization is where it meets robotics in the form of robotic process automation. RPA, also known as software robotics, has the potential to transform daily and ongoing business processes by using automation technologies to mimic back-office tasks of human workers. The robots are pieces of software code that allow […]

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Returns have taken center stage in the supply chain over the last few years, but it’s clear merchants and carriers still don’t know the best approach to optimizing them. For those managing returns the same way they did pre-pandemic, fixing this process may seem too complex or disruptive. Sky-high inventories, unprecedented return rates, changing shopper […]

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Manufacturers and consumers of perishable goods, such as pharmaceuticals, food, and beverage products, are demanding deeper insights into how products are being stored and transported. It is therefore becoming increasingly critical that companies can track and control the temperature of assets through the logistic network known as the cold chain. With assets moving through remote […]

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As the global supply chain crisis continues to disrupt the retail industry, consumers are being forced to change their shopping behaviors. Even though customers are making changes to how, when and where they shop, they are still demanding a high-level customer experience. For retailers, this presents both opportunities and challenges when creating the right formula […]

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Creating, maintaining, and updating a robust, efficient back-office technology infrastructure is hard –really hard. Most companies struggle to find the balance and confidence to take a several-decades-old B2B integration in-house application, that is always evolving, to a managed services model. The struggle is real as B2B is the integration mesh point between your always-changing external […]

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