Research Resources – Whitepapers

Selecting the right enterprise resource planning (ERP) solution is a huge undertaking. As an ERP software purchase will have one of the greatest impacts on your business, it’s worth taking the time to learn everything you can. Know the questions you need to be able to answer so that you can sort through the vast [...]

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Today more than ever, companies measure their innovation by their revenue. Salesforce’s Revenue Cloud can help. Revenue Cloud is an integrated platform with Salesforce CPQ and Salesforce Billing that gives sales and finance access to high-quality customer data at every touchpoint, reducing the time and error in getting quotes and invoices to customers. This paper [...]

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Business-to-business (B2B) buyers increasingly prefer to make purchases online — without getting anyone else involved. These B2B customers typically expect a buying experience very similar to consumer purchases online. To get there, however, means transitioning away from outdated processes and legacy systems. This means embracing the move to digital commerce is no longer just an [...]

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Providing robust online services is an integral part of banking. However, for many customers who previously were reluctant to make the leap to offering digital banking services, the global pandemic has forced them to accelerate their transformation. Open banking uses secure application programming interfaces (APIs) to allow third-party financial service providers to access banking transactions [...]

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To meet customer demand, retailers must understand what inventory is available to promise and be able to deliver on that promise. Omni-channel order management solutions can help. Download this IDC paper to learn: Why omni-channel commerce requires digitally-enabled technology and processes The importance of worker connectivity and collaboration How visibility into and integration among order [...]

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