Research Resources – Whitepapers

Technology’s impact on customer expectations is not a new concept. Twelve years after the release of the first iPhone, however, the pace of innovation shows no signs of slowing as the Fourth Industrial Revolution accelerates. The proliferation of artificial intelligence (AI) in everyday life — such as through personalized product recommendations and voice-activated personal assistants [...]

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Objectives and Key Results, also known as OKR, is a framework and methodology many of the world’s most innovative businesses use to better compete and thrive. The concept of OKR was developed by Andy Grove, formerly of Intel and famous for “Grove’s Equation,” to help answer two questions: Where do I want to go? How [...]

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Public cloud use has allowed business units to quickly provision resources and efficiently scale infrastructure to meet market needs, without the approval of corporate IT. Growth of these non-IT approved resources, known as shadow IT, can decrease security and rapidly increase cloud spend across hybrid multicloud estates. This study commissioned by IBM Services surveyed 105 [...]

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Enterprises today must innovate faster than ever to meet customer demands and command a competitive advantage. They recognize they must optimize their IT infrastructure to be flexible and scalable or risk falling behind. As a result, they’re turning to management consoles that provide end-to-end visibility and actionable insights across their hybrid multicloud environments. A study [...]

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Modern B2B integration is critical to increasing revenue, speeding up time to market, and improving efficiencies. That is why many enterprises have opted for cloud B2B integration and have chosen IBM Supply Chain Business Network. Read this IDC white paper to learn how you can realize benefits over a three-year period like: More than $4 [...]

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