Research Resources – Whitepapers

IBM commissioned Forrester to conduct a Total Economic Impact™ study to examine the potential return on investment (ROI) enterprises may realize by using IBM solutions to accelerate their journey to the cloud. The study is meant to provide readers with a framework to evaluate the potential financial impact of IBM solutions on their organizations. Some [...]

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We began research on the future of financial services in late 2019. Our mission was to understand how rising consumer expectations, automation, and artificial intelligence (AI) would shape the next decade of finance. Then the pandemic struck, triggering a series of crises that dramatically changed every industry. In the face of a new reality, we [...]

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This IDC InfoBrief examines Asia/Pacific SMEs (small and midsize enterprises with fewer than 500 employees) to discover their current priorities and challenges. The white paper drills down into the five disciplines that make up IDC's Future SME MaturityScape and explains how these disciplines can help companies in the region grown and expand their businesses. Cashflow [...]

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Technology’s impact on customer expectations is not a new concept. Twelve years after the release of the first iPhone, however, the pace of innovation shows no signs of slowing as the Fourth Industrial Revolution accelerates. The proliferation of artificial intelligence (AI) in everyday life — such as through personalized product recommendations and voice-activated personal assistants [...]

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Objectives and Key Results, also known as OKR, is a framework and methodology many of the world’s most innovative businesses use to better compete and thrive. The concept of OKR was developed by Andy Grove, formerly of Intel and famous for “Grove’s Equation,” to help answer two questions: Where do I want to go? How [...]

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