Research Resources – Whitepapers

Today’s consumers and businesses anticipate a seamless, transparent and personalized delivery journey, mirroring the convenience found in other on-demand services. Based on this trend, customer experience is increasingly a topic for discussion due to its strategic importance for any parcel and logistics provider in both B2B and B2C supply chains. In Building a Specialization in […]

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Pallet pooling systems allow companies to share access to a centralized network of reusable pallets, making it easier to keep goods moving while cutting costs, reducing waste and simplifying logistics. “Pooling is a concept not too dissimilar from a rental car,” says Jonathan Parks, the senior vice president of supply chain for plastic pallet pooling […]

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In 2014, Princess Auto, a Canadian retailer of tools and equipment, was still using spreadsheets and manual processes for its inventory management and retail replenishment. They found the archaic process to be time-consuming, error-prone, and not easy to scale as the company grew. This also caused a strain on Princess Auto’s supplier relationships because the […]

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Watch our webinar highlights for an insightful session where we explore how Genpact leverages Celonis’ advanced process intelligence capabilities to deliver tangible value to customers in transportation-related scenarios. Discover how Celonis and Genpact’s solutions drive end-to-end supply chain orchestration and decision intelligence across a range of cross-functional use cases. Topics covered include strategies for reducing […]

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DSV, a global third-party logistics provider, encountered challenges in managing the fluctuating seasonal demands of a key health and beauty retail client. To address this, DSV partnered with Locus Robotics, implementing an advanced autonomous mobile robotics (AMR) solution tailored for warehouse automation. DSV sought a scalable and flexible solution to efficiently handle peak periods while […]

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