Research Resources – Whitepapers

Aragon Research releases its fifth Aragon Research Globe™ for Digital Transaction Management (DTM), a market that has enabled paperless transactions during the COVID era. The DTM Globe examines 21 major providers who are helping to digitize both customer and employee transactions. COVID produced significant pressure on enterprises to accelerate their digital transformation plans. Further, the [...]

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Aragon Research releases its fifth Aragon Research Globe™ for Digital Transaction Management (DTM), a market that has enabled paperless transactions during the COVID era. The DTM Globe examines 21 major providers who are helping to digitize both customer and employee transactions. COVID produced significant pressure on enterprises to accelerate their digital transformation plans. Further, the [...]

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How CIOs can prepare for critical events management while streamlining IT operations. In order to minimize downtime and protect people, CIOs need timely information on the nature of every critical event, along with the context to understand how it is affecting the business overall. This has never been more important than now, when the shift [...]

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Chief Operations Officers (COOs) have a responsibility to protect the supply chains, infrastructure, and employees of their organizations from threats posed by disruptive critical events. Unfortunately, critical events are unpredictable by nature. The risks are growing, and there are broad impacts--including severe revenue losses--to the failure to plan ahead to have a proactive strategy to [...]

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Operational risk can come from a variety of sources both internal and external. When an operational risk impacts an organization’s people, assets, systems, supply chain, or brand, it becomes a critical event for that organization. Expertly managing such events is imperative for organizations, and in response, they’ve invested in command centers: physical or virtual spaces [...]

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